Terms of Service
Terms and conditions for using Dillydog
Last updated: 17 June 2025
By accessing and using Dillydog ("the Service", "we", "us", "our"), you ("the User", "you", "your") accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this service. These terms constitute a legally binding agreement between you and Dillydog.
Dillydog is a Software as a Service (SaaS) platform that provides ILR (Indefinite Leave to Remain) calculation tools to help users track their travel history and assess compliance with UK immigration requirements. The service provides automated calculations based on user-inputted travel data and official Home Office guidelines.
Account Creation
To use our service, you must create an account by providing accurate and complete information. You must be at least 16 years old to create an account.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Account Suspension
We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that may harm our service or other users.
Data Accuracy
You are solely responsible for providing accurate, complete, and up-to-date travel information. Dillydog is not responsible for errors, omissions, or consequences resulting from incorrect data input.
Lawful Use
You agree to use the service only for lawful purposes and in accordance with these terms. You must not use the service to violate any applicable laws or regulations.
Prohibited Activities
You must not: (a) attempt to gain unauthorized access to our systems; (b) interfere with or disrupt the service; (c) use the service for fraudulent purposes; (d) share your account with others; (e) reverse engineer or attempt to extract source code.
We strive to maintain service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or technical issues. We reserve the right to modify, update, or discontinue features with reasonable notice to users.
No Legal Advice
Dillydog provides calculation tools and information for guidance purposes only. This service does not constitute legal advice, immigration advice, or professional consultation. For legal questions or complex immigration matters, you must consult a qualified immigration lawyer or advisor.
Service Accuracy
While we strive for accuracy and base our calculations on official guidelines, we make no warranties about the completeness, reliability, or accuracy of the calculations or information provided. Immigration rules may change, and individual circumstances may affect outcomes.
Official Verification Required
You must always verify calculations against official Home Office guidance and maintain proper documentation for your ILR application. The Home Office makes final determinations on immigration matters.
Service "As Is"
The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law, Dillydog shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses resulting from:
- Your use of or inability to use the service
- Any errors, inaccuracies, or omissions in calculations or content
- Immigration application outcomes or decisions
- Unauthorized access to or alteration of your data
- Service interruptions or technical failures
- Any other matter relating to the service
Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Dillydog and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the service or violation of these terms.
Subscription Model
Dillydog operates on an annual subscription model priced at £10 per year. Payment is required in advance for each subscription period.
Automatic Renewal
Your subscription will automatically renew annually unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.
Service Continuity
Refunds are generally not available and the product will be available until the next billing cycle. If you cancel your subscription, you will retain access to the service until your current subscription period expires.
Payment Processing
All payments are processed securely through Stripe, our third-party payment processor. We do not store payment card information on our servers.
Refund Policy
Refunds are generally not provided due to the nature of our service. However, we may consider refund requests on a case-by-case basis within 14 days of purchase if the service has not met your reasonable expectations. Contact us at contact@dillydog.co to discuss your situation.
Price Changes
We reserve the right to modify subscription prices with at least 30 days' notice. Price changes will not affect your current subscription period but will apply to subsequent renewals.
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our service, you consent to the collection and use of your data as described in our Privacy Policy.
We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Our Rights
The service and its original content, features, functionality, and underlying technology are and will remain the exclusive property of Dillydog and its licensors. The service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Data
You retain ownership of the travel data you input into our service. By using our service, you grant us a limited license to process this data to provide our services to you.
Restrictions
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the service without our express written permission.
Termination by You
You may terminate your account at any time by canceling your subscription through your account settings or by contacting us. Upon termination, your access to the service will cease at the end of your current billing period.
Termination by Us
We may terminate or suspend your access immediately, without prior notice, for any reason including breach of these terms, non-payment, or if we reasonably believe termination is necessary to protect our service or other users.
Effect of Termination
Upon termination, your right to use the service will cease immediately. We may delete your account and data in accordance with our data retention policies, subject to legal obligations.
Informal Resolution
Before pursuing formal dispute resolution, we encourage you to contact us at contact@dillydog.co to discuss any concerns. We will make reasonable efforts to resolve disputes amicably.
Formal Disputes
Any disputes arising from these terms or your use of the service will be resolved through binding arbitration or in the courts of England and Wales, depending on the nature and value of the dispute.
We reserve the right to modify these terms at any time. We will provide notice of material changes by:
- Posting the updated terms on our website
- Updating the "Last updated" date
- Sending email notification for significant changes
- Providing at least 30 days' notice for changes that materially affect your rights
Your continued use of the service after changes become effective constitutes acceptance of the updated terms.
Governing Law
These terms shall be interpreted and governed by the laws of England and Wales, without regard to conflict of law provisions.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and Dillydog regarding the service.
Assignment
You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations under these terms without restriction.
If you have any questions about these Terms of Service, please contact us at:
Email: contact@dillydog.co